CHINESE
ENGLISH
I am writing to formally report the ongoing professional misconduct and material breaches of contract committed by Nicolas Patricio Figueroa Henriquez. As a trademark representative/service provider, his operational failures have caused substantial financial and legal damages to our firm and our clients.
Below is a factual chronological summary of the verified incidents encountered during our cooperation:
1. Severe Failures to Meet Official Deadlines
On multiple occasions, the individual failed to notify us of critical official actions or response deadlines until after the expiration dates had already passed. Consequently, multiple trademark applications became abandoned and invalid, resulting in irreversible losses of rights and significant financial damage to our clients.
2. Misappropriation of Official Fees and Failure to Pay Submissions
The individual repeatedly collected official filing/registration fees from our firm. However, after receiving our payments, he failed to remit the funds to the Trademark Office. This failure directly caused our clients' trademarks to be canceled due to non-payment, leading to a complete forfeiture of the trademarks' priority rights.
3. Intentional Delays and Breach of Refund Agreements
Following these material breaches of contract, the individual signed a refund agreement. However, during the repayment process, he has continuously deferred the agreed-upon schedule using various unverified excuses, failing to fulfill his financial obligations.
4. Failure to Meet Professional Standards and Communication Neglect
To date, the direct financial damages incurred due to his actions exceed $20,000 USD. Despite the severity of these losses, the individual has offered no constructive remedies or improvements to his service quality. Communication has been consistently erratic; inquiries regarding identical, unresolved issues require multiple proactive follow-ups on our part, often yielding delayed, single-sentence responses followed by prolonged periods of unresponsiveness.
Conclusion & Purpose of Report
This statement is made without personal bias and is strictly a statement of verifiable facts arising from our business interactions. We believe that such operating practices fall far below professional standards and pose a severe risk to other applicants in the intellectual property community. This report is shared strictly to prevent further financial losses and protect the integrity of the market.
