Many sellers will encounter the problem of accounts being blocked. In fact, YODING can tell you that if you have not been blocked, then you can only be regarded as one have not seen before The sellers in the world, or you are cautious just to make your own product, but you have never made bigger, because Amazon must be a little careful to make money. Many people may think it is crooked. How do buyers find you in the vast sea of \u200b\u200bpeople? Therefore, it is often the problem that the account is blocked, which also allows many sellers to accumulate a lot of experience to deal with the problem of the Amazon account.
First of all, you must know that there are several reasons for the blocked account. There are many, there are fraudulent issues)
Insufficient qualifications (sales of product infringement, no sales permissions, the more right to sell) - System detection (brush order, product violations)
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] Generally, it is blocked for the above reasons. There are also suspension of sales permissions when applying for an account at the beginning. This is generally not a big problem. Waiting for the official reply to the supplementary submitted information to solve it.
Hundreds of honest third -party sellers every day were suspended by Amazon, rejected or banned.
What is the difference?
Passing means that you still have a chance to appeal. You need to make a action plan.
It is rejected that your appeal is rejected, but you still have the opportunity to submit a revised action plan.
It is forbidden to be three worst cases. Basically, you have left your appeal more than once, and Amazon will no longer read your email.
Well, I just open another account? Not so fast \u0026#8211; You will also be told that this is a violation of Amazon's terms and conditions, and you open another seller account. It will still be related!
Sellers who were suspended were often frustrated because they were unable to answer the phone. Every minute the seller is suspended, they are losing money! In some cases, sellers may take several weeks or months to recover.
There are three reasons for Amazon's sale privileges:
Amazon feels that your performance is having a problem. They hope to operate a fierce market and attach importance to good customer service.
You violated Amazon's policy. Remember that this is Amazon's website, and you must abide by their rules.
Selling restricted products
You can view \"Effect Notification\" in the seller centerFind the reason why your account is suspended.
The suspension seller will also receive a notice entitled \"Your Amazon.com's sales privilege has been deleted\", which includes Amazon's Asin list that violates its policies.
The suspension notice related to performance will start:
\"We have canceled your Amazon sales privilege because the buyer's complaint or description of the product you received.\"
I thought we were Amazon's friends!
Then the seller will formulate action plans based on the information contained in the notice.
How to prevent your sales right from being deleted
I will be fine. I am a good seller.
The beautiful guy is also like the FBA seller Ryan Grant, the problem of the suspension of the Amazon seller's account suspension. Ryan has a good seller indicator, but does not respond to four notice to stop sales in time because he does not intend to continue selling items.
He failed to respond to these notices, causing Ryan's account to be suspended.
I will be fine. I am a big seller. Amazon will not suspend my account! In fact, Amazon also suspended the account of the big seller. Recently, the big seller in Shenzhen South China has encountered this problem. Although there is a selling system problem, it still exists, and American sellers are no exception.
If I was suspended twice, I would never do Amazon again! In the end, just talk about \u0026#8230;.!!
In business and life, we all learn from our experience and errors. It is time to take action to prevent your account from being suspended. As they said, prevention is better than treatment.
If Amazon sends you a policy warning, or your performance indicators decline. Fix it and tell Amazon what you are doing to correct this situation.
The seller prompts # 1: Please indicate that ASIN's product is genuine on your account.
Check your Amazon report regularly.
Pay close attention to your return, defective orders and feedback feedback reports to understand the customer's view of you. In addition, please pay attention to the question of A-Z complaint.
Pay attention to transportation to ensure that you delivery on time and the goods are packed correctly. Loss or delay delivery may hurt your account and Buy Box percentage.
Amazon attaches increasing importance to customers. Check the delivery, return and refund policies to help maintain good customer satisfaction. Remember. Unsatisfactory customer \u003d trouble
The seller mentionedShow # 2: Download Amazon Seller App (Android, Apple) to help you reply to the message faster.
This can pay more attention to your listings.
Make sure you mark the new product as \"new\" and call the old products \"used\". Check your project carefully to confirm your selection of the correct condition category. If you want to sell old products, check it carefully to ensure that there are no parts.
The seller prompts # 3: Check the listings of the product to check any potential issues.
Do not sell general products as private labels. If you are selling your own brand, please tell your customers (and Amazon) to make your products different from similar products in the market.
Talking about product description instructions. Make sure you are accurate and honest.
The seller prompts # 4: FBA seller should close and archive the old listing. Sellers who have shipped should delete them.
Switch to FBA or consider to switch any problem with any problem to FBA. This will also help you handle e -commerce fraud.
Return and refund is part of the sales game. Buyers have the right to be in Amazon, so a simple life, sometimes it is best to accept returns or refund the buyer, even if this means you may lose money.
Don't let a few customers harm your seller feedback rating. If you issue a refund, why not require positive feedback.
When buying a seller from the agent, when buying cheap products by eBay or Aliexpress, you must sell it carefully on Amazon. In some cases, this may lead to more forgery claims, and Amazon will not indulge in sellers who have received too many such products, and will not hesitate to seal your account, and you can’t yourself cannot yourself. To control the quality of the product, I don’t know what the real seller has sent out what the product caused by your buyer. The most important thing is that you cannot investigate more responsibilities. You are also at most to give a third -party platform for ordering. The bad review is just too late.
The seller prompts # 5: Do not sell counterfeit products.
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How Amazon seller appeals the account to be suspended
Suspension of your account, please conduct a thorough investigation of all accounts and pay close attention to any Asin of the previous policy warning.
In your appeal, the reason for the suspension is determined.
Responsible and acknowledged harm to customers.
Tell Amazon youIt will be committed to providing excellent customer service, and you realize that selling on their website is a privilege. Don't criticize Amazon's product quality process.
In order to increase your opportunities for successful petitions, your action plan should be thorough and based on your internal account survey results.Remember, if the investigators ask more information, your appeal will be delayed \u0026#8230; time is money.
Your action plan should determine the reason for the quality of the buyer's complaint product and provide solutions about why it will not happen.
For example, if you are a seller who is suspended for transportation, you may want you to solve the problem with the FBA.Then wait for
If you are suspended and restored, please learn from experience and take measures to ensure that no longer occur.
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