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Wish merchant platform fine precautions: deception performance performance order

发布日期:2022-08-26  浏览次数:   信息来源:小编

It is no longer speechless for Wish. The seller is to beware of the seller from the perspective of dishonesty. It is not like Amazon. It was directly lended at first. The registration is also very simple. Because do you want to be a platform with time bombs at any time? If you are not careful, you suspect that your life is not enough for a few years. I thought that when Yoding.cn was doing Wish in the past few years, I felt that Wish was a platform with unlimited business opportunities. Of course, I also stepped on the pit, but at that time I only deducted 1 dollar, but now it is a hundred and thousands of times. So I did n’t do it as early as Amazon.

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Wish platform in -depth interpretation of deception performance order policy, the announcement of the announcement and interpretation materials are as follows: [

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123] 1. Deception performance of order policies, q \u0026 amp; A and policy in -depth interpretation:

1. Fraudication performance order policy:

Performing orders accurately and quickly is the primary task of merchants, so as to receive sales money.

5.1 All orders must be fulfilled within 5 days

The product will be removed.

Supplement: From 00:00 on August 15th at UTC time, such orders for refunds will be fined 50 US dollars per order.

5.2 If the number of orders refunded due to policy 5.1 is very high, its account will be suspended

The automatic refund rate refers to due to the due to due to Policy 5.1 The number of orders for automatic refund to the total number of orders received. If this ratio is very high, its account will be suspended.

5.3 If the performance rate of the merchant is very low, its account will be suspended

The performance rate is the performance of the number of orders and the number of orders receive the order number. Compare. If this ratio is too low, its account will be suspended.

5.4 order use to confirm the proper investment policyLogistics service providers that are recognized by the platform and can provide the last kilometer logistics tracking information for delivery.

Confirm that the proper investment policy is more effective for the order to be distributed to the following countries and the total price (price+freight) greater than or equal to the corresponding national threshold.

The threshold of national price+freight Argentina, Canada, Chile, Colombia, Costa Rica, Denmark, France, Germany, Mexico, Saudi Arabia, Spain, the United Kingdom, US $ 10 Italy ≥ 7 Russia ≥ 3 US dollars

Requirements:

The order must be fulfilled within 7 days and effective follow -up information

The order must be recognized by the platform, and the logistics service provider that can provide the last mile logistics tracking information is used for distribution

The order must be confirmed within 30 days of fulfilling the performers. The logistics service provider recognized by the proper investment policy confirms the proper investment.

Merchants who do not meet the requirements will face the risk of suspension of transactions.

5.5 Over 168 hours of order from the order to generate the order that the logistics service provider did not confirm the delivery will be fined

If the order is generated from the self -generated generation, the order starts from the self -generated generation. The merchant will be fined if the logistics service provider is not confirmed within 168 hours: 20 % order amount or $ 1 is prevailing.

The order amount is the number of orders*(product price + product freight).

Supplement policy: This fine policy will only take effect on \"product price + product freight\" less than 100 US dollars.

If the order is confirmed by the logistics service provider in X -Sky after the order, the delayed delivery fine of the order will be revoked.

The merchant can make a fine to appeal through the \"logistics tracking appeal\" tool.

5.6 Performing orders with false logistics orders will face fines

If the order is performed with the false logistics order number, the merchant will face the order amount and 100 US dollars fines.

The order amount is \"quantity X (the merchant set price+merchant setting freight)\".

5.7 Fraudication Performance Order Policy

Orders performed on the purpose of deceiving consumers will cause merchants to decrease and 10,000 per time each time US dollar fine.

2. Deception Performance of order policies q \u0026 amp; A:

Wish is committed to providing users with the best products and high -quality user services. In order to protect the interests of users, the number of disciplinary companies that have not yet reached the WISH standard, we will implement a new policy on deceitful performance orders.

What is the deception performance of the order policy?

The merchant was reported or discovered that the purpose of performing orders on the purpose of deceiving users would be regarded as violation of this policy. If this policy violates this policy, the entire store's views will be suspended for 24 hours. During the period, if the policy is violated again, the suspension time may be extended. In addition, starting from 2018-08-14 00:00 PST, a fine of $ 10,000 will be violated each time.

What are the cases that violate the fraudulent performance order policy?

Use an inaccurate or invalid logistics tracking information to perform orders.

Provide personal or merchant contact information instead of guiding users to contact Wish customer service.

The package sent to the user does not contain products purchased by users.

The product sent to the user is inconsistent with the product description.

What are the best practical guidelines to avoid deception?

Use accurate information to perform the order in time.

The product they purchased correctly to users.

If the store cannot perform orders within 168 hours of performance window, please refund the order.

Upload the accurate description of the information of the products sold as a product description.

Use top logistics service providers.

Use the Wish customer problem system to contact users.

3. Deep interpretation of policy:

Policy interpretation (important!)

Illegal punishment

This policy is a business that restricts very few fraudulent behaviors on the Wish platform, including providing invalid tracking orders, sending empty packages, malicious guidance users, physical objects, physical things For problems such as inconsistent description, for fraud merchants who are seriously violated and repeatedly taught, the platform will be based on the actual situationCorresponding fines.

Artificial artificialness, avoid misjudgment

The judgment of illegal behavior, the Wish platform will pass the dual monitoring method of data technology and manual audit In the case of sufficient evidence, Wish will also provide detailed illegal certificates for confirmed violations to avoid misjudgment.

Compliance merchants, not affected more \"unexpected joy\"

For many compliance sellers on the platform, this policy The impact on the daily operation of the seller is minimal, and it will even bring a certain \"unexpected joy\". According to the policy, the store traffic of illegal merchants will be suspended, and compliance merchants will get more traffic. At the same time, malicious competition from illegal merchants will also decrease a lot.

Pay closely to protect the rights and interests of merchants!

The Wish platform also maintains close communication with merchants in this policy. If your shop is misjudged, you can actively communicate with your customer manager or customer service Xiaozhi. We will Give you the greatest support and help!

Avoid deception performance to perform order behavior, you can do this

For deceitful performance orders, merchants can operate in daily operations in daily operations Do the following points to avoid unnecessary losses:

Use accurate information to perform the order in time.

The product they purchased correctly to users.

If the store cannot perform orders within 168 hours of performance window, please refund the order.

Upload the accurate description of the information of the products sold as a product description.

Use top logistics service providers.

Use the Wish customer problem system to contact users.

2. The official response to this policy is as follows:

First, this policy is mainly aimed at merchants with serious behavior and violating rules many times. Merchants are reported or discovered that the purpose of performing orders for the purpose of deceiving users will be regarded as violation of this policy, including issues such as providing invalid tracking orders, sending empty parcels, malicious guidance users, and inconsistent physical descriptions.

Second, Wish is already identifying the real feedback of high credit buyers through algorithms, and combined with the manual review mechanism to determine whether it is the performance of fraud orders, fraud buyers do inaction JudgmentReference.

Third, this policy does not have any impact on your business for platform merchants operating compliance with discipline compliance. The platform aims to purify the commodity trading environment for integrity operators, and also prepare for the peak season.

Fourth, if there is any dispute, please contact your customer manager or customer service Xiaozhi.

Fifth, in order to better avoid deception, merchants can refer to the following behavioral guidelines:

1. Use accurate information to perform Order.

2. The product they purchased correctly to users.

3. If the store cannot perform the order within 168 hours of performance, please refund the order.

4. Upload accurate description of the information of the products sold as a product description.

5. Use top logistics service providers.

6. Use Wish customer problem system to contact users.

Sixth, the rules took effect from 00:00 on August 14, 2018, Pacific time.